Purpose of Our Privacy Guidelines

In-Depth Guide to Our Privacy Commitments

We understand the importance of privacy for our users. This detailed policy provides insights into how we collect, use, and safeguard your personal information. It also explains your rights as a user and our commitment to upholding them, ensuring that we handle your data with the utmost respect and legal compliance.

1. Utilization of Acquired Information

The personal information collected and held about you includes but is not limited to:

  • your name, address, email address, age, gender, tax file number, citizenship, contact information;
  • payment details, such as your credit card details;
  • details of service or product undertaken with us;
  • other information provided voluntarily by you, for example in response to surveys or competitions.

Policy detail

How do we collect your personal information?

We collect personal information about you in a number of ways, including:

  • directly from you, for example when you:
  • Order our service or product;
  • provide information to us in person or by phone, email, in an application form;
  • submit information through our websites; and

from third parties, such as:

  • Organisation's commercial partners;
  • other government departments and agencies;
  • social media sites such when you contact or otherwise engage with Organisation through these social media sites; and

Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

2. Data Collection and Its Use

Company will retain your personal data for as long as we need to in order to fulfil legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. You have the right to delete your personal data by sending an email requesting. Please note in this case any financial information will be kept in accordance with local laws.

3. Third-party websites

Company sometimes displays targeted advertisements based on personal information. Advertisers may assume that people who interact with, view, or click targeted ads meet the relevant targeting criteria (for example, men ages 18-24 from a particular geographic area). companydoes not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

4. User Privacy Protection

We will adopt measures to protect personal data through the application of reasonable security measures appropriate to the sector against loss or theft, as well as unauthorized access, disclosure, copying, improper use or modification thereof. Your personal data is password protected and, except in the cases provided in the Privacy Policy, only you and we can view them. You agree to preserve the confidentiality of your password (s) and not to disclose it to anyone else or allow it to be disclosed.

Organization will limit access to your personal information to those employees who, according to the reasonable criteria of Organization, require access to said information to provide you with products or to provide you with the Service, or in order to perform its functions.

Organization has implemented security, physical, electronic and logical measures and procedures, in accordance with the legislation on the protection of personal information. However, you must bear in mind that the security of data transmissions on the internet can not be guaranteed 100%. Therefore, Organization can not guarantee the security of any information you send us. Specifically, access to and use of the Service is solely at your own risk and you will be responsible for restricting access to your computer and ensuring that it is completely free of all types of malicious code, spyware, viruses, Trojans, etc., that can track the data you enter in the Service, including the email address and payment information. We do not assume any responsibility for the losses or damages derived from the breach of this paragraph by the user.

5. Comprehensive Data Privacy Laws

If you have any concerns or questions about how your personal data is processed, or if you wish to exercise any of your legally guaranteed rights, please reach out to our data protection officer directly. Our team is committed to providing clear, comprehensive responses and facilitating your rights to access, correct, delete, or restrict the processing of your data. If you feel that our efforts do not fully address your concerns, you have the right to file a complaint with the appropriate data protection authority in your jurisdiction, ensuring that your grievances are heard and addressed by an independent body.

6. Miscellaneous Provisions

We display your Profile information (except for your email address and password) to people browsing for friends, and to support other Site functions. companydoes not rent, sell, or share personal information about you with third parties except to provide products or services you've requested, when we have your permission, or in the following circumstances

Where companyis responding to a subpoena, court order, or legal process, or to establish or exercise our legal rights or to defend ourselves against legal claims;

Where companybelieves it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law;

Where you are using a Paid Service (including a Premium membership) in your capacity as a client or an employee or other third party using the Paid Service, we may in such circumstances share your personal information with your establishment, your employer or any third party paying for the Service on your behalf (as the case may be) to allow them to monitor your use of the Paid Service;

Where companytransfers information about you if companyis acquired by or merged with another company. If this happens, companywill notify you before information about you is transferred and becomes subject to a different privacy policy.

7. Data Ownership Control Rights

Under relevant local laws, in certain situations you have the right to:

  • Request access to your personal data (often referred to as a “data subject access request”).
  • Request correction of the personal data that we hold about you.
  • Request deletion of your personal data.
  • Object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party).
  • Request the restriction of processing of your personal data.
  • Request the transfer of your personal data to another entity.
  • Opt out of decisions based solely on automated decision-making.